‘Tis the Season for Scammers- Tips for Staying Protected

‘Tis the Season for Scammers- Tips for Staying Protected

2020 has been a hard year for a lot of us– and– not surprisingly, scammers, thieves and con artists have been out in full force. For example, a few weeks ago, one of our clients received an email from “Netflix” that was sent to her secondary email account.

The email stated that her credit card was declined, and that she’d need to click on a link to update her billing information. At first, she was a bit confused, because she couldn’t if this was the email address that associated with her account. It wasn’t until she turned on her TV and pulled up the Netflix app, that she realized the email was a scam.

“My Netflix account is linked to my gmail account, not my live.com account,” she said. “I’m so happy I checked before I clicked on the link, because if I had clicked on it, my credit card information would have been stolen. The email looked legitimate– and I came very close to being scammed.”

Another one of our clients told us she received a similar email from “Apple.”  According to that email:

“Your Apple ID has been locked for security reason. It looks like your account is outdated and required to updated account ownership information, so we can protect your account and improve our security to maintenance your privacy. To continue using your account again, we advise you to update the information before 24 hours.”

Whereas the fake Netflix email looked and seemed legitimate, the fake Apple email was wrought with misspellings and grammatical errors. But, as we mentioned, scammers are out there and they’re on a mission.

Tips to stay protected

If you receive an email that appears to come from your bank, an online retailer (such as Amazon), Apple, streaming service, or any other company you do business with, treat it with a level of skepticism.  Do not click on any links that are inside the email and assume that there’s a chance that someone is trying to steal your information.

If you have questions about the email, contact the merchant directly using the contact information that’s on their website, not the contact information that’s listed in the email.

For more information on the latest phishing scams, email scams and phone scams, be sure to check out the Federal Trade Commission (FTC) Consumer Information website.